POLICY

We want you to be completely satisfied with your online purchase therefore if you change your mind, we’ll happily accept a return (minus shipping expenses) subject to the following conditions:

– Full priced items can be returned for a store credit or exchange within 14 days of receiving. After 14 days no return will be given.
– Sale items are final and are not eligible for a refund or store-credit

– All Vintage sales are final, excluding Vintage Levi’s.

– The item must be returned within 14 business days of receiving your purchase. We suggest all items are tried on as soon as they are received to ensure you are able to return items within the returns time frame;
– Items must be returned in original condition, unworn, unaltered, unwashed and with their tags attached;
– Gift Cards may not be returned. 

Store-credit notes are valid for 12 months from the date of issue. 

Returned items must be received by Gypsy Trader within 14 business days of receiving your purchase. Upon receipt of the items, they will undergo a quality review and once cleared, you will receive an exchange or store credit note for the purchase price excluding shipping cost. If you would like to exchange another shipping cost will be charged. 

Gypsy Trader is not liable for the loss of garments being returned. We recommend to return your item/s via a registered or traceable postal service and recording your tracking number. Returned items must be sent by a prepaid method of shipping.

ALL ORDERS

Email connect@gypsytrader.com.au to receive authorisation of your return. Please include the following details in your email:

1. Order number
2. The product you
’re returning
3. Reason for return
4. If you would like a store-credit or exchange

Once approved you will be provided with return address to send your item/s back. Before returning please ensure you’ve read and understood our returns policy, customers are required to pay the returned shipping fee therefore if any item/s are returned that don’t meet our policy no exchange or credit will be given. ** Lets be honest girls your not going to send something back if you have worn or damaged it, so this legit has never happened!! 

Gypsy Trader is not liable for the loss of garments being returned. We recommend to return your item/s via a registered or traceable postal service and recording your tracking number. Returned items must be sent by a prepaid method of shipping. Before returning please ensure you’ve read and understood our returns policy.
 

GYPSY TRADER PROCESSING YOUR RETURN

We endeavor to process requests as soon as they are received but please allow up to 1-2 business days for someone to get back to you. You will receive an email notification of the status of your request once finalised.

 FAULTY ITEMS

We’re so sorry if an item you received is not in perfect condition. If you have received an item that is damaged or possibly faulty, please contact customer service immediately on connect@gypsytrader.com.au Please note, this excludes our vintage items.