Millions of Centrelink recipients across Australia should take note of an important payment update happening next week. Starting June 12, 2025, Services Australia is implementing a change that affects how debt repayments can be made in person at Australia Post outlets.
If you’re someone who uses this method to repay Centrelink debts, this update may change how you manage your repayments moving forward.
What’s Changing for Centrelink Repayments?
As of June 12, the minimum repayment amount for Centrelink debts made over-the-counter at Australia Post will be increased to $5. Previously, smaller amounts could be paid in person, but this change is aimed at streamlining payment processes and improving efficiency.
This update applies to cash, cheque, credit card, and EFTPOS transactions made in person at Australia Post branches.
Centrelink Debt Repayment Options in 2025
If you’re repaying a Centrelink debt, you still have multiple options available—some of which are unaffected by the June 12 change. Below is a summary:
| Payment Method | Minimum Amount | Change Effective June 12, 2025 | Notes |
|---|---|---|---|
| Australia Post (in person) | $5 | Yes | Applies to cash, cheque, credit card, EFTPOS payments |
| BPAY | No minimum | No | Can be set up via your bank’s online system |
| Direct Debit | No minimum | No | Set up with Services Australia for automatic deductions |
| Post Billpay (online) | No minimum | No | Use Australia Post’s online portal for payment |
| Deductions from Centrelink | Based on agreement | No | Automatically taken from your regular Centrelink payments |
Why the Change Matters
This Centrelink payment change may seem minor, but for recipients who typically make small repayments in cash, it could require a shift in how they manage their debt obligations. Those used to paying less than $5 per visit will now need to either:
- Consolidate smaller repayments into larger amounts before visiting,
- Switch to an alternative payment method like direct debit or BPAY,
- Or set up a deduction arrangement from their ongoing Centrelink payments.
Additionally, users should be aware that using a credit card for repayments may incur extra charges such as interest or cash advance fees, depending on your financial institution.
Centrelink Cheque Payments and Other Updates
While this change specifically affects repayment methods, there are also recent updates regarding cheque payments and foreign currency policies:
- Foreign currency cheques and money orders are no longer accepted by Services Australia since December 19.
- Centrelink still issues payments via cheque, but recipients may face delays of two weeks or more compared to direct deposit.
Switching to electronic payments or bank transfers is highly recommended for faster access to funds and smoother management of Centrelink debts.
How to Set Up Alternative Centrelink Repayment Methods
If you’d like to avoid the $5 minimum payment threshold for in-person repayments, you can choose from several convenient alternatives:
1. Direct Debit Arrangement
- Visit the Services Australia website
- Use your bank account details to set up recurring payments
- Choose a frequency and amount that suits your financial situation
2. BPAY
- Locate your BPAY reference number on your debt notice
- Log in to your online banking platform
- Pay directly without minimum restrictions
3. Post Billpay (Online)
- Visit the Australia Post Post Billpay portal
- Use the reference number provided in your Services Australia notice
- Pay using debit card or credit card
4. Centrelink Deductions
- Request a deduction arrangement from your regular Centrelink payment
- Choose a percentage or fixed amount to be automatically withheld
- Ensure consistent payments without manual input
The upcoming Centrelink repayment change starting June 12, 2025, is a crucial update for recipients repaying debts in person at Australia Post outlets.
With the minimum over-the-counter repayment rising to $5, affected individuals should explore alternative payment methods to maintain regular contributions without disruption.
Whether it’s switching to BPAY, direct debit, or arranging automatic deductions, there are multiple ways to stay on top of your debt responsibly and conveniently. Act now to avoid last-minute confusion and keep your repayments on track.
FAQs
What happens if I try to pay less than $5 at Australia Post?
From June 12, 2025, any in-person Centrelink debt repayments at Australia Post below $5 will not be accepted.
Can I still use BPAY or direct debit for amounts under $5?
Yes. These methods remain unchanged and do not require a minimum payment amount.
Will I be charged extra fees for paying with a credit card?
Possibly. Some banks may treat repayments as cash advances, which can include interest and transaction fees.